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patient-centric web and mobile architecture extending care and differentiating health organizations

Finally, Health 2.0 comes to providers and payers. This Edition provides patients and healthcare organizations with the most robust features for online and mobile patient portals, condition and wellness management, health coaching, and community support. 

This Edition has been customized for:

         > Hospitals, clinics, and other providers of care 
        
> Health plans

Providers of care have a hefty task when it comes to web and mobile. They must meet all of their various patients’ needs and present a great deal of information in a manner easily navigable. Most organizations attempt this by separating all of their content into categories and providing an encyclopedic tab to search for the organization’s information and health articles. The result is a content-heavy site that looks like an online brochure, and offers little value to the patients.

The Wellness Layers Platform Healthcare Edition introduces a new patient-centric architecture that is personalized based on the patient interests and needs. The Edition focuses on empowering patients to achieve their health goals, gain access to transactions (e.g., scheduling, prescription refills, PHRs, personal wellness management), connect with their care team and other patients through patient portals, as well as easily locate information that is pertinent to their conditions and interests. The Edition also deploys “mini-site” architecture, enabling each care area or department to nurture their specific facility or department mini-site including their own “Me-We-Info” layers. These capabilities can be complimented with mobile connectivity allowing ubiquitous access.

The Healthcare Edition can connect with PHRs, EMRs, HIEs, etc., meeting meaningful use requirements and keeping compliant with HIPAA and other provider guidelines.

This Edition is provided via web and mobile and can be complemented with any of the features from the Me-We-Info Foundational Platform with the following additional features:

   "Me" Layer
   > Personal health and wellness preferences, 
      assessment and goals setup

   > Interactive search solution for important information
      (e.g. facility and HCP information)
   > Personal health and condition management, including 
      planning, tracking, and scheduling
   > Personal health blogs and patient portals with option to
      share with family
and friends
   > Integration with systems for access to PHRs, EMRs, lab 
      results, scheduling, and forms
   > Integration with coaching and education programs or e-
      coaching “virtual coach”
   > Health applications and widgets per condition or 
      department
   > My HCPs, my articles, my events and more
   > Secure messaging
 
   "We" Layer
   > Healthcare social network (patients, HCPs)
   > Groups by condition, location, interests, treatment
      plans, etc
   > Interaction with HCPs with search, recommend an HCP,
      view HCP specialties, blogs, and other patient
      recommendations
   > Secure messaging
Sample Customization
 
 "Info" Layer
Full content management for all information and content
> Content personalization based on condition and profile
> Mini-sites for specific conditions, departments, and facilities 
> Newsletters and messaging
 

Integration
Integration with HIE, EMRs, Health Score, HRAs and other information systems
> Facebook and Twitter connectivity

Advantages
> Market differentiator
> Extend online/mobile service offering
> Increase patient acquisition and revenues 
> Increase retention, site activity and engagement
> Increase adherence and efficacy
> Increase traffic to the site via organic referrals and outward postings in Facebook, Twitter, etc. 
> Strong support for marketing programs, product launches, and promotions
> Gain analytics information to better sell and further increase revenues

Business case and demo available on request